Customer support team is wow…..

I emailed in asking about a missing box at 2am, they got back to me in 10 minutes, letting me know they would ship me a new box with an extra goodie for free! I love fatpuff!

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PLEASE READ – VERY IMPORTANT

From the 10th to the 30th of every month we have secured an International credit card processor and bank account. We accept Visa, Mastercard, and Maestr only from the 10th to the 30th. Most of you will not have a problem, but some of your cards may decline.

This is because the US BANKS are SCARED of VAPING LEGISLATION, The FDA and COVID. This being said they do not allow us to more than $30,000/month. After the $30,000 limit we switch to our UK bank. If your card declines, please STOP trying and call your bank to allow them to authorize the transaction.

If transaction is declined please call card issuing bank to authorize transaction as our payment processor is based in the UK.

Due to current banking regulations and laws, credit card processors based in the U.S. are not able to provide their services for CBD, Hemp or Disposable Vaping related businesses. In order to provide you the ability to purchase CBD, Hemp or Disposable Vaping products online we have secured a credit card processor based in the UK. Due to our processor being based in the UK if the transaction declines it may require a call to your card issuing bank to authorize the transaction.