Very Kind Customer Service Team

The FatPuffWholesale.com customer service team is very kind. I received 2 boxes of the 1600 Puff XXL and I had 3 dud’s between the two boxes. I emailed in, notifying Fat Puff of the duds. The owner, Karsten replied promptly and told me they have around a 6% defect rate, but gave me a 60% off promo code with free shipping for another box to make it right. 5/5 HIGHLY recommend.

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PLEASE READ – VERY IMPORTANT

From the 10th to the 30th of every month we have secured an International credit card processor and bank account. We accept Visa, Mastercard, and Maestr only from the 10th to the 30th. Most of you will not have a problem, but some of your cards may decline.

This is because the US BANKS are SCARED of VAPING LEGISLATION, The FDA and COVID. This being said they do not allow us to more than $30,000/month. After the $30,000 limit we switch to our UK bank. If your card declines, please STOP trying and call your bank to allow them to authorize the transaction.

If transaction is declined please call card issuing bank to authorize transaction as our payment processor is based in the UK.

Due to current banking regulations and laws, credit card processors based in the U.S. are not able to provide their services for CBD, Hemp or Disposable Vaping related businesses. In order to provide you the ability to purchase CBD, Hemp or Disposable Vaping products online we have secured a credit card processor based in the UK. Due to our processor being based in the UK if the transaction declines it may require a call to your card issuing bank to authorize the transaction.